Privacy Policy

Who we are

This privacy policy applies to Decatur Handyman Pros and the website decaturhandymanpros.com. In this policy, “we,” “us” and “our” refer to Decatur Handyman Pros.

Information we collect

We may collect information that you provide directly through our website, Meta lead forms, phone calls, text messages, email or other communications. This information may include:

• Your name, phone number and email address.
• Your property address, city or ZIP code.
• Project details, service preferences, photographs and timing information.
• Your preferred method of contact and the content of your communications with us.

When you use our website, we and our service providers may also collect technical information such as your IP address, browser or device type, pages viewed, referring page and interactions with our website or advertising.

How we use information

We may use the information we collect to:

• Respond to service requests and questions.
• Schedule consultations, site visits and project work.
• Prepare estimates and communicate about requested services.
• Operate, protect and improve our website, customer service and advertising.
• Measure campaign performance and understand how people find and use our services.
• Maintain business records and comply with applicable legal obligations.

Phone, text and email communications

If you provide your contact information and consent to be contacted, Decatur Handyman Pros may contact you about your request by phone, text message or email. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing services. Message frequency varies. You may reply STOP to opt out of text messages or HELP for assistance.

We do not sell or rent your mobile phone information. We do not share mobile information with third parties for their own marketing purposes. We may share information with service providers that help us deliver communications and manage customer requests, subject to appropriate confidentiality and use restrictions.

Cookies, analytics and advertising

Our website may use cookies, pixels and similar technologies to operate the site, understand site traffic and measure advertising. This includes the Meta Pixel, which may allow Meta to receive information about visits or actions on our website in accordance with Meta’s own privacy terms. You can limit cookies through your browser settings and manage advertising preferences through the platforms you use.

How information may be shared

We may share information only as reasonably necessary with companies that help us operate our business, including website hosting, form, customer-management, communications, analytics and advertising providers. We may also disclose information when required by law, to protect rights or safety, or in connection with a business reorganization or transfer. We do not sell personal information for money.

Data retention and security

We retain information for as long as reasonably necessary to respond to requests, provide services, maintain business records and meet legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask us to update or delete information you submitted, subject to records we are required or reasonably need to retain. You may also opt out of marketing communications at any time. Depending on where you live, applicable law may provide additional privacy rights.

Children’s privacy

Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

External links

Our website may link to websites or services operated by others. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this privacy policy from time to time. The effective date at the top of this page identifies the latest revision.

Contact us

For privacy questions or requests, contact:

Decatur Handyman Pros
534 Medlock Dr.
Decatur, GA 30030
Phone: 404-474-1970
Email: contact@decaturhandymanpros.com